By Dharmesh Shah
Founder and CTO at HubSpot
First things first: Confidence is not bravado, or swagger, or an overt pretense of bravery. Confidence is not some bold or brash air of self-belief directed at others.
Confidence is quiet: It’s a natural expression of ability, expertise, and self-regard.
I’m fortunate to know a number of truly confident people. Many work with me at HubSpot, others are fellow founders of their own startups some of whom I've met through my angel investment activity. But the majority are people I’ve met through my career and who work in a variety of industries and professions.
It comes as no surprise they all share a number of qualities:
1. They take a stand not because they think they are always right… but because they are not afraid to be wrong.
Cocky and conceited people tend to take a position and then proclaim, bluster, and totally disregard differing opinions or points of view. They know they’re right – and they want (actually they need) you to know it too.
Their behavior isn’t a sign of confidence, though; it’s the hallmark of an intellectual bully.
Truly confident people don’t mind being proven wrong. They feel finding out what is right is a lot more important than being right. And when they’re wrong, they’re secure enough to back down graciously.
Truly confident people often admit they’re wrong or don’t have all the answers; intellectual bullies never do.
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