From InternetRetailer
October 6, 2014, 11:45 AM
E-commerce is on track for a record year in the United Kingdom
BY ABBY CALLARD Associate Editor
At current rates, e-retailers will ship 930 million parcels in 2014—120 million in December alone, estimates IMRG.
Retailers in the United Kingdom are on track to ship a record 930 million parcels, representing 900 million orders, in 2014, the IMRG MetaPack U.K. Delivery Index says. 120 million of those orders will be in December alone.
The index tracks package volume and delivery success metrics for more than 220 e-retailers and more than 4.5 million orders a month. It says delivery volume was up 20% year over year in August. Based on e-retail delivery patterns in past years, order volumes are expected to increase by 10% during the holiday shopping season.
“With three years of data in the Index we can now predict the annual pattern of when and where these deliveries will be made,” Andrew Starkey, head of e-logistics for IMRG says. “This means we can confidently anticipate that a record 120 million orders will be dispatched by U.K. retailers in December alone.”
The index also found that delivery service performance improved during August. 94% of deliveries were made on time during the month, an improvement in delivery performance compared to the same period for the past two years. IMRG did not include the on-time delivery rate for past years. In August, 10.72% of orders were either delivered late or not delivered on the first attempt, compared to the monthly average of 11.6% over the last 12 months.
“Quality of service is higher this August than in the previous two years, which bodes well for the peak period,” Starkey says. “Some delivery problems relating to address queries seem to be on the rise so retailers need to keep an eye on this.”
Read more from InternetRetailer >>
October 6, 2014, 11:45 AM
E-commerce is on track for a record year in the United Kingdom
BY ABBY CALLARD Associate Editor
At current rates, e-retailers will ship 930 million parcels in 2014—120 million in December alone, estimates IMRG.
Retailers in the United Kingdom are on track to ship a record 930 million parcels, representing 900 million orders, in 2014, the IMRG MetaPack U.K. Delivery Index says. 120 million of those orders will be in December alone.
The index tracks package volume and delivery success metrics for more than 220 e-retailers and more than 4.5 million orders a month. It says delivery volume was up 20% year over year in August. Based on e-retail delivery patterns in past years, order volumes are expected to increase by 10% during the holiday shopping season.
“With three years of data in the Index we can now predict the annual pattern of when and where these deliveries will be made,” Andrew Starkey, head of e-logistics for IMRG says. “This means we can confidently anticipate that a record 120 million orders will be dispatched by U.K. retailers in December alone.”
The index also found that delivery service performance improved during August. 94% of deliveries were made on time during the month, an improvement in delivery performance compared to the same period for the past two years. IMRG did not include the on-time delivery rate for past years. In August, 10.72% of orders were either delivered late or not delivered on the first attempt, compared to the monthly average of 11.6% over the last 12 months.
“Quality of service is higher this August than in the previous two years, which bodes well for the peak period,” Starkey says. “Some delivery problems relating to address queries seem to be on the rise so retailers need to keep an eye on this.”
Read more from InternetRetailer >>
No comments:
Post a Comment